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FAQs

How can I contact Vinlara?

You can email us at info@vinlara.com where our customer service team will be happy to help you with whatever you need!

Do you ship worldwide?

Yes we do, we ship to all countries

Can I change or cancel my order?

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.

What if I have a problem with my order?

Our customer service team is dedicated to providing excellent support. If you have any issues, please don't hesitate to contact us. We'll do our best to resolve the problem quickly and efficiently.

What if I don't receive my order?

You are eligible for a full refund if you don't receive your order within 30 days after shipping.

Is it safe to provide my personal information on this new website?

Yes, it's safe. We use secure payment gateways and encryption to protect your data. Your privacy is our top priority, and we take all necessary measures to ensure your information is kept confidential.